In our age when marketing is shifting from central production to the customer, it is increasingly important to have the right customer relations and to know how to maintain it. The Customer Satisfaction Management Training opened by the İBE Business Institute aims to find a solution to this problem of yours. Within the scope of the course, themes such as how the customer-employee-company triangle can be carried out centered on happiness, how to establish the right communication with the customer, and how to create the right strategies for resolving complaints will be covered. In short, Customer Satisfaction Management Training wishes to offer you an integrated perspective.
For detailed information about the Customer Satisfaction Management Certificate Program, you can contact us by filling out the application form.
